In the interests of transparency, the CCRC publishes minutes of our Board meetings, which are generally held every other month.
We also hold a public Board meeting once per year, which is typically held in November. This meeting provides an opportunity for members of the public to gain insight into the important work that the CCRC carries out.
We hope that this page provides you with the information you need to better understand the workings of the Criminal Cases Review Commission and its commitment to ensuring that the best possible reviews of potential miscarriages of justice take place.
Most recent Board minutes – 24 September 2024
Meeting held at 23 Stephenson Street, Birmingham
Present:
Mrs Helen Pitcher (Chairman)
Miss Karen Kneller (Chief Executive)
Ms Amanda Pearce (Casework Operations Director)
Mr Peter Ryan (Finance & Corporate Services Director)
Mr Rob Ward (Non-Executive Director)
Mr David Brown (Non-Executive Director)
Mrs Linda Lee (Non-Executive Director)
Mr Mark Oldham (Independent Non-Executive Director)
Mr Andre Katz (Independent Non-Executive Director) – via Teams
Mr Martin Spencer (Independent Non-Executive Director)
Welcome and declarations of interest
The Chairman welcomed everyone to the meeting. There were no apologies, and no declarations of interest.
Minutes of the previous meeting and matters arising
The minutes of the last Board Meeting held on 30 July 2024 were approved.
Chairman’s Update
The Chairman advised that after a relatively quiet inbox due to Parliamentary recess, there had been a sudden influx of correspondence and meetings.
Chief Executive’s Update
The Management Information Pack was noted. The CEO provided a verbal update to the Board including an update on the actions log noting that all actions were now complete; she also provided an update in respect of a legal matter.
The Commission had yet to receive an application on behalf of Ms Letby, although one was expected. Given the likely complexity of the review, a Senior Case Review Manager, Group Leader and Nominated Decision Maker had been assigned and preliminary reading and familiarisation was underway. The team would be expanded once the application was received.
It is anticipated that we would be laying the Annual Report and Accounts in October.
The CEO advised on the 5% pay rise in the public sector which had been widely reported. We had reasonably budgeted for a 3% increase; MoJ have confirmed that they will fund the extra 2%. The details are being worked on, but it is expected that the average pay increase will be 5% for those staff eligible for pay reviews.
The CEO had written to Andy Slaughter MP on behalf of the Commission congratulating him on his recent appointment as Chair of the Justice Select Committee. A meeting had been offered by us either at the Commission or in London.
The CEO reported on discussions concerning the Criminal Appeal Act 1995 and its relationship with the Data Protection Act 2018. In-House Counsel and Head of Information Governance are currently dealing with this and have requested a meeting with the ICO to discuss further.
The CEO reported that there will be two operational service reviews, casework and support services. This was to ensure that all of our practices and processes support our corporate aims as well as looking for areas of good practice and areas where we can improve effectiveness. They would be led by the Casework Operations Director and the Finance & Corporate Services Director. This is services driven and operational; any strategic issues that arise would be flagged to the board.
A short discussion took place on Long Running Cases; it was noted that the service review would look at long running cases and related issues.
The CEO expected a report on the findings of both service reviews to be available by the end of the year.
The FCSD reported that the Commissioner time recording trial, (being trialled with three Commissioners), within the Case Management System, continues to be reviewed and further work is required before a proposal is agreed. The time recording analysis could reveal valuable data on identifying any blockages.
Casework Report
The report was noted. In respect of the Post Office Cases, the COD updated the Board regarding the ongoing dialogue with the Policy Unit at the MOJ in relation to cases that pre-dated Horizon (Capture cases). The Department of Business & Trade had instructed Kroll, a risk and financial advisory services firm, to investigate and report on Capture. The report would inform the CCRC’s work on a small number of possible Capture cases.
A short discussion took place about our strategic approach to communications and the challenges of addressing factual inaccuracies and uninformed opinion. A paper on communications strategy would come to the board addressing this point. The CEO explained that the Head of Communications is going to run a session with Commissioners. It was agreed that the progress report at Annex 1 should reflect the continued commitment to ensuring the accuracy of media releases.
Framework Agreement
The FCSD introduced the draft Framework Agreement which was replacing the current one signed in 2019. This was a standard format, revised to make it clearer.
There was a query in respect of the Internal Audit function and whether it must be Government Internal Audit Agency. The FCSD would follow-up on that as well as amend some wording around the meeting schedule for the Body Corporate.
The Chairman asked AK and MS to review the draft document on behalf of the board.
Emerging Technology
The report was noted. The FCSD explained that there are several projects underway. The Knowledge Platform which is in the second of three phases will be completed in September. There is also a project reviewing the Case Management System (CMS) which is to identify improvements/changes to the CMS since it was first launched over 3 years ago. The FCSD also advised that that there was an innovation fund launched by the MoJ at the end of August and that there was a one-off opportunity for funding for any special projects for ALBs, to the value of £25K. Five applications had been submitted by the CCRC, the outcome of which would be known by October.
A new approach to how Commissioners record their time as part of their fee claim was being piloted with three Commissioners. There was concern that not all Commissioners had been consulted. The FCSD confirmed that once the latest changes had been made to the CMS, more information would be sent to the rest of the Commissioners. The FCSD would email Commissioners to update them.
Quality Assurance – Commissioner Peer Review
The Report was noted. The COD was seeking a Board decision to introduce Commissioner peer review of Commissioner decision-making as part of the Quality Assurance Framework. It was also a recommendation flowing from the GIAA audit of the casework quality framework. The paper proposed the introduction of the peer review process on a small scale, in effect testing and learning from it, so that a scheme is in place and bedded-in prior to the arrival next year of new Commissioners.
The Board agreed that peer review was an appropriate process, but that the timing of it and the detail of it would need to return to the board following consultation with all Commissioners.
Any other business
Items to be discussed with the Body Corporate – Framework Agreement
It was noted that there was a process in place for approving the framework agreement and that the Body Corporate would be consulted.
Commissioner Job Descriptions
The job description and person specification is part of the recruitment pack. It was noted that elements of the role, for example, the Nominated Decision Maker, are contained within the relevant casework policies. The Head of Business Planning & Performance would speak to the Commissioners about their roles, and job descriptions would be produced as a result.
Imminent referrals
The COD updated the board on two potential referrals.
Casework Stats – males and females
| Function | % Female | % Male |
| Casework | 72 | 28 |
| Casework Support | 80 | 20 |
| Corporate Function | 89 | 11 |
| Management | 52 | 48 |
There being no further business the meeting closed.
Date of next meeting: 26 November 2024
Minutes of the Board meeting
Tuesday 30 January 2024
Meeting held remotely by video conference
Present:
Mrs Helen Pitcher (Chairman)
Miss Karen Kneller (Chief Executive)
Ms Amanda Pearce (Director of Casework Operations)
Mr Peter Ryan (Finance & Corporate Services Director)
Mr David Brown (Non-Executive Director)
Mrs Linda Lee (Non-Executive Director)
Mr Rob Ward (Non-Executive Director)
Mr Mark Oldham (Independent Non-Executive Director)
Mr Martin Spencer (Independent Non-Executive Director)
Mr Andre Katz (Independent Non-Executive Director)
In attendance:
Item 7 – Mr Wayne Gough (WG) (Head of Business Planning & Performance)
Item 8 – Mr Alex Simpson-Vince (ASV) (Head of Information Governance)
Item 9 – AOB Mr Paul Napier (Head of Communications and External Affairs) and Mr Chris Webb (Communications Adviser)
1. Welcome and declarations of interest:
The Chairman welcomed everyone to the meeting. There were no apologies and no declarations of interest.
2. Minutes of the previous meeting and matters arising:
The minutes of the Open Board meeting held on 27 November 2023 were approved.
3. Chairman’s update:
The Chairman advised that she had been spending been a significant amount of time talking to the Ministry of Justice regarding various issues, including resourcing. She has also been responding to correspondence from MPs and applicants.
The Chairman reported that she recently had her appraisal with the Chief Operating Officer at the MoJ who advised that he was pleased with the overall performance of CCRC but recognised that resourcing is an issue, and that case review will slow down if this is not addressed.
4. Chief Executive’s update:
The Chief Executive provided a verbal update to the Board. It was reported that SLT are juggling several important issues, and although they would endeavour to maintain ‘business as usual,’ inevitably there may be some delay in providing responses.
The CEO advised that the MoJ business case regarding Commissioner fees remains outstanding.
The CEO updated the Board in respect of potential legislation in respect of Post Office Horizon cases. We will continue to engage with MoJ to ensure we can provide assistance.
The Management Information Pack was noted by the Board. In respect of the casework archive, the CEO confirmed that this is a long-standing piece of work nearing completion. It will form part of the communications strategy and will be housed on the CCRC website in due course. It will be used to inform people of the work of the Commission.
5. Casework report:
The report was received and noted. The Casework Operations Director reported that performance against most KPIs is good save for Long Running Cases where there has been an increase in cases open for over two years.
Intake remains high, with an 18% increase on last year. The COD advised that it has been a sustained increase over several months and will be monitored before confirming if this is the new ‘normal.’ The COD also reported that there has been a 25% increase in case completion.
The Chairman thanked the COD for her report and stated that it is commendable that the team is still performing well despite the ongoing resourcing issues.
6. Queuing Cases:
The Casework Operations Director led a discussion on the various options for queuing cases, should it become necessary. This is because of the sustained increase in applications. The Board agreed that a sixth casework group was needed, and that funding should be provided to facilitate that. It was agreed that it was important, should queuing become necessary, to ensure that groups of applicants are not disadvantaged, and that communication is transparent.
Having discussed queuing at the Board, the COD proposed that she now shares this with staff for their input. The COD agreed to report back the findings from this consultation enabling the Board to make an informed final decision regarding the various options.
7. Review of Corporate Plan and Proposed Business Plan Actions:
The report was noted by the Board. The Head of Business Planning & Performance reported that whilst there had been solid performance in many areas, there are some areas which were challenged because of insufficient capacity currently and funding issues.
It was agreed that it was important to maintain flexibility given challenges facing the CCRC and the extra strain on BAU caused by diverting resources to address those challenges. The introduction to the plan would emphasise the current pressures facing the CCRC. The revised plan will be presented at the next Board meeting in March.
8. Information Governance report:
The report prepared by the Head of Information Governance was noted by the Board. A question was asked as to whether the CCRC had been the subject of any cyber-attacks. ASV confirmed that none had been reported.
ASV confirmed that our IFG framework is comparable to that of other organisations and is compatible with ISO 27001 standard.
The Chairman thanked ASV for this report and re-iterated that this is a very important part of the business.
9. AOB:
There was a discussion in respect of communications attended by Paul Napier, Head of Communications & External Affairs, and Chris Webb, Communications Advisor.
Date of next meeting:
19 March 2024 10.30 – 12.30
Minutes of the Board meeting
Tuesday 19 March 2024
Meeting held at Stephenson Street, Birmingham
Present:
Mrs Helen Pitcher (Chairman)
Miss Karen Kneller (Chief Executive)
Ms Amanda Pearce (Director of Casework Operations)
Mr Peter Ryan (Finance & Corporate Services Director)
Mr David Brown (Non-Executive Director)
Mrs Linda Lee (Non-Executive Director)
Mr Rob Ward (Non-Executive Director)
Mr Mark Oldham (Independent Non-Executive Director)
Mr Andre Katz (Independent Non-Executive Director)
Non attendance:
Mr Martin Spencer (Independent Non-Executive Director)
In attendance:
Item 8 – Mr Wayne Gough (WG) (Head of Business Planning & Performance)
Item 10 – Mr John Curtis (JC) (In-house Counsel)
1. Welcome and declarations of interest:
The Chairman welcomed everyone to the meeting. Apologies were received from Martin Spencer and there were no declarations of interest.
2. Minutes of the previous meeting and matters arising:
The minutes of the last Board Meeting held on 30 January 2024 were approved.
3. Chairman’s update:
The Chairman updated the Board on various meetings with the MoJ including some concerns regarding MoJ responses. The Chairman also updated the Board about her positive appraisal meeting with the Chief Operating Officer, attendance at the APPG on Forensic Sciences, as well as speaking engagements for the Cabinet Office and International Women’s Day.
Other activities have included preparation for Commissioner recruitment, interviews for a new executive assistant and reviewing documents in relation to INED recruitment.
4. Chief Executive’s update:
The Management Information Pack was noted. In addition, the Chief Executive took the Board through the actions update. There was a discussion around the Post Office legislation in respect of mass exonerations; the Board will be updated as the Bill continues its passage through Parliament.
5. Casework report:
The casework report was noted. Overall casework KPIs are good, however the Casework Operations Director expressed concern about the number of long running cases even though the number had reduced slightly in January and February. There was a discussion about post office cases under review; it was agreed that consideration should be given to writing to post office applicants once the Bill had passed and the position was clear.
6. Casework strategy:
It was noted that this was an excellent document with a couple of questions asked for clarification. The Casework Operations Director will build those points into the final document.
7. DNA trawl – process update:
The Board agreed that this paper was well structured and clearly set out the phasing of the project. This is a sizable project which has been resourced internally for Phase 1. In Phase 2, the Commission can resource out of current funding but will require additional resources to complete Phase 2 in an acceptable timeframe. Furthermore, additional funding will be required for all stages of Phase 3. The importance of this process to our work was emphasized and it was agreed that funding must be provided from MoJ.
The Board will be updated as the project progresses.
8. Long running cases deep dive:
The paper was noted. There was a discussion about the need to ensure cases are re-categorized where appropriate and how to resource long running cases with various potential options discussed.
9. Business plan approval:
Wayne Gough joined the meeting to discuss the Business Plan, which was considered to be an excellent document. Suggestions for enhancement to the draft were discussed and noted. WG will update the business plan accordingly.
10. AOB:
In-house Counsel joined to update the Board on a legal issue. The Board was clear on the preferred option, which will be taken forward.
There being no further business the meeting closed.
Date of next meeting: 21 May 2024 10.30 – 12.30
Minutes of the Board Meeting
Tuesday 21 May 2024
Meeting held remotely by video conference
Present:
Mrs Helen Pitcher (Chairman)
Miss Karen Kneller (Chief Executive)
Ms Amanda Pearce (Director of Casework Operations)
Mr Peter Ryan (Finance & Corporate Services Director)
Mr David Brown (Non-Executive Director)
Mrs Linda Lee (Non-Executive Director)
Mr Mark Oldham (Independent Non-Executive Director)
Mr Andre Katz (Independent Non-Executive Director)
Mr Martin Spencer (Independent Non-Executive Director)
Non attendance:
Mr Rob Ward (Non-Executive Director)
In attendance:
Item 8 – Mr Wayne Gough (WG) (Head of Business Planning & Performance)
Item 10 – Mr Robin Davis (RD) – (Head of HR)
1. Welcome and declarations of interest:
The Chairman welcomed everyone to the meeting. Apologies were received from Rob Ward, and there were no declarations of interest.
2. Minutes of the previous meeting and matters arising:
The minutes of the last Board Meeting held on 19 March 2024 were approved.
3. Chairman’s update:
The Chairman updated the Board on her recent outreach work at the North Eastern Circuit, which Mr Curtis In-house Counsel also attended. The seminar went extremely well.
The Chairman further updated the Board following a meeting with the Miscarriage of Justice Support Service and also advised that a meeting with the Lord Chancellor was still awaited.
4. Chief Executive’s update:
The CEO provided a verbal update including the recent national PCS ballot and an unconnected legal matter. The pay remit which is usually announced March/April time had been put back to July, so that the MoJ and other departments were in sync with the rest of the public sector.
There was positive news regarding Commissioner recruitment in respect of the number of applications received although concerns that delays would flow from a general election.
There was a discussion around Long Running Cases given the increase in cases. The Director of Casework Operations set out the reasons for the high numbers and addressing this going forwards. There was some positive news in that the LRC also monitors the number of cases approaching two years which was substantially higher last year than this year.
There was a query in relation to headcount figures reported in the Management Information Pack. The FCSD would revisit this and report back on the budget, actual in post, and actual vacancies.
The FCSD gave an update on the budget settlement; we received a 5% increase. The FCSD remained hopeful that we would get the additional funding later in the year in respect of a bid for an additional casework group.
The FCSD reported that officials were supportive although juggling priorities with other ALBs.
5. Casework report:
The Chairman thanked the COD for her excellent report. It was noted that last year was the busiest ever with over 1629 applications which was a 13% increase in completed cases. In terms of references there were three in April and there were at least another 4 that were in preparation. Recruitment was continuing for both CRMs and Trainee CRMs, and an offer had been made for the Lawyer vacancy. There was a quick run through of the high-profile cases and an update on the DNA trawl.
6. Audit & Risk Assurance Annual Report:
The Board received the ARAC Annual Report presented by Mr Katz (Independent Non-Executive Director).
Diversity & Inclusion Group Annual Report:
The Head of Business Planning and Performance presented the report. It had been a strong year for the group including a new chair and a review of the Terms of Reference. The Board received the Annual Report of the Diversity and Inclusion Group.
7. Business Continuity Plan:
The FCSD reported that a business continuity exercise for the recovery of the IT System was taking place in July and would be led by Rock IT.
The Board approved the plan with some minor amendments.
8. Strategic Risk Register and Risk Appetite Statement:
The Board reviewed and approved the Strategic Risk Register and Risk Appetite Statement and approved it. The FCSD would incorporate suggestions made in respect of the wording.
9. Staff survey:
The Head of HR presented an update to the Board on the staff survey. The Chairman asked the Head of HR to give some thought to how the Board and Commissioners might assist in the development of staff, i.e. through the mentoring programme, and confirmed that everybody was keen to have that connectivity and to give that assistance.
10. AOB:
None.
There being no further business the meeting closed.
Date of next meeting:
30 July 2024 10.30 – 12.30
Meeting of the Board Minutes
Tuesday 30 July 2024
Meeting held remotely by video conference
Present:
Mrs Helen Pitcher (Chairman)
Miss Karen Kneller (Chief Executive)
Ms Amanda Pearce (Casework Operations Director)
Mr Peter Ryan (Finance & Corporate Services Director)
Mr David Brown (Commissioner)
Mrs Linda Lee (Commissioner)
Mr Rob Ward (Commissioner)
Mr Mark Oldham (Independent Non-Executive Director)
In attendance:
Item 7 – Mr John Curtis In-house Counsel
Non attendance:
Mr Andre Katz (Independent Non-Executive Director)
Mr Martin Spencer (Independent Non-Executive Director)
1.Welcome and declarations of interest
The Chairman welcomed everyone to the meeting. Apologies were received from Andre Katz and Martin Spencer, and there were no declarations of interest.
2.Minutes of the previous meeting
The minutes of the last Board Meeting held on 21 May 2024 were approved.
3.Chairman’s Update
The Chairman advised that she had been spending a significant amount of time dealing with issues arising from the Lord Chancellor’s remarks, as well as discussions with various people and dealing with correspondence. She had also received a great deal of support which was gratefully received. The Chairman reported a panel would be convened regarding her role as Chairman of the CCRC. A date for the panel was yet unknown.
The Chairman reported that she had a meeting with Miscarriages of Justice Support Service, as well as with other stakeholders and had very good meetings internally with staff.
4.Chief Executive’s Update
The Chief Executive provided a verbal update to the Board. The actions matrix was noted.
The CEO provided an update regarding an HR absence and the backfill arrangements which were in place. The CEO also updated the Board on the pay review; it had been announced that the public sector would be getting a 5% increase. The FCSD had been in discussions with MOJ; we haven’t yet had confirmation of the amount. It is likely to follow the same timeline as in previous years.
The CEO understood that the Commissioner recruitment process would continue from September/October. However, it was unlikely that any new Commissioners would be in post until the new business year (i.e. April 2025 onwards) because of the time to recruit and appoint. The CEO reported that there had been over 350 applications.
The Management Information Pack was noted by the Board. The Casework Operations Director reported that Commissioners had been asked to work extra days if they had capacity, to help reduce the number of cases awaiting a decision. The COD would remind staff to monitor cases at draft decision in case there were additional submissions or other developments before the case was assigned to a Commissioner.
The Board noted the very good work that the CCRC Historian, with the Digital Communications Officer, had done in creating the Case Library. This will be launched shortly and will help explain our role to potential applicants.
5.Casework Report
The Report was received and noted. The Casework Operations Director reported that the number of long running cases was significantly higher than the KPI target. However, to provide some context, 70 long running cases had been closed in the last 12 months. In September, new CRMs and Trainee CRMs would join the CCRC which would ultimately have an impact on longer running cases. The COD would remind casework staff of the Nominated Decision Maker arrangements to ensure that, in appropriate cases, Commissioner input is obtained before the case reaches the decision stage.
The COD also updated the board regarding training sessions held with staff and Commissioners regarding the Chris Henley KC report. There were additional sessions scheduled to ensure that everyone had been able to attend. These sessions would form part of future induction programmes for new starters. The CEO recommended that the INEDs attend the training sessions. The COD will arrange.
Work was underway on the recommendations and the COD assured the Board that it would be regularly updated on progress.
6.Procurement Act 2023
The FCSD updated the Board on the Procurement Act 2023 which was coming into effect on 28 October 2024. The changes were intended to create a simpler and more flexible procurement system. The FCSD would also contact the GLS with a view to securing preferential rates in respect of legal costs.
7.Any other business
The Chairman announced that Martin Spencer had taken up the job of Chairman of the Education and Schools Funding Agency. The Board would congratulate Mr Spencer at the next Board Meeting.
Mr John Curtis In-House Counsel joined the meeting and advised the board that regarding judicial reviews, the litigation levels were normal.
Date of next meeting: 24 September 2024 on site at 23 Stephenson Street.
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