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Scam phone calls
We're aware of people who have received calls from someone pretending to be from the CCRC and asking for money. The CCRC is a completely free service, and we will never ask for money. If you receive a call like this, hang up.

More information

Casework policies

Find out important information about the CCRC. Casework policies and procedures explain several important areas relating to casework carried out by the CCRC.

Our policies

CW-POL-01 The CCRC v3.0 (PDF, 199 KB)
CW-POL-02 Making an Application v4.0 (PDF, 245 KB)
CW-POL-03 Communicating with Applicants v3.0 (PDF, 195 KB)
CW-POL-04 Case Review Process v7.0 (PDF, 390 KB)
CW-POL-05 Inappropriate Conduct from Applicants’ Reps v2.0 (PDF, 163 KB)
CW-POL-06 Exceptional Circumstances v3.0 (PDF, 193 KB)
CW-POL-07 The Discretion to Refer v2.0 (PDF, 180 KB)
CW-POL-08 Further Submissions v3.0 (PDF, 162 KB)
CW-POL-09 Victim Notification v3.0 (PDF, 261 KB)
CW-POL-10 Next Steps Post-CCRC Decision v2.0 (PDF, 170 KB)
CW-POL-11 Quality Assurance Programme v3.0 (PDF, 200 KB)
CW-POL-12 Complaints v1.0 (PDF, 208 KB)
CW-POL-13 Judicial Review v2.0 (PDF, 209 KB)
CW-POL-14 PAM (Persistent, Abusive, Malicious) Applicants v3.0 (PDF, 194 KB)
CW-POL-15 Development of Law as a Ground for Referral v1.0 (PDF, 190 KB)
CW-POL-16 Exhibit Management v2.0 (PDF, 389 KB)
CW-POL-18 Accessing Medical Records v3.0 (PDF, 175 KB)
CW-POL-19 Disclosure by the CCRC v2.0 (PDF, 367 KB)
CW-POL-20-Selection-and-Instruction-of-Experts-v2.0 (PDF, 155 KB)
CW-POL-21 Interviewing v3.0 (PDF, 202 KB)
CW-POL-22 Interviewing Jurors v2.0 (PDF, 187 KB)
CW-POL-23 Witness Credibility Checks v3.0 (PDF, 194 KB)
CW-POL-24 Non-Cooperation, Absconsion and Withdrawn Applications v3.0 (PDF, 160 KB)
CW-POL-25 Investigations for the Court of Appeal (s.15) v2.0 (PDF, 168 KB)
CW-POL-26 Assisting the Royal Prerogative of Mercy (s.16) v1.0 (PDF, 211 KB)
CW-POL-27 Power to Obtain Material from Public Bodies (s.17) v2.0 (PDF, 194 KB)
CW-POL-28 Power to Obtain Material from Private Bodies and Individuals (s.18A) v2.0 (PDF, 189 KB)
CW-POL-29 Power to Appoint an Investigating Officer (s.19) v2.0 (PDF, 175 KB)