How are we doing?
We want to know how our website is working for you and where we can improve.Give feedback
Please note: As part of our IT Transformation Programme a new website is coming soon which will be easier to navigate and address issues of non-compliance.
The Criminal Cases Review Commission is responsible for the content of this website. The Ministry of Justice is responsible for the technical aspects.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in five working days.
If you cannot view the map on our ‘contact us’ page, call or email us Contact us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact firstname.lastname@example.org giving details of the issue and any assistive technology you are using. Our IT Transformation and Outreach Team is responsible for dealing with these reports.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The CCRC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards and this is being addressed with the forthcoming introduction of our new website.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations and we do not currently produce live video.
How we tested this website
We have completed accessibility checks on a representative sample of pages using keyboard testing and the WAVE automated testing tool. The tests on the website were carried out by the Ministry of Justice.
What we’re doing to improve accessibility
We are introducing a new website this summer (2021) as part of our IT Transformation Programme.
We will monitor the accessibility of this website on an on-going basis and fix any accessibility issues reported to us.
This statement was prepared on 22 April 2021.