Are you OK with cookies?

We use small files called ‘cookies’ on ccrc.gov.uk. Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Skip to content

Accessibility statement

This statement applies to content published on CCRC.gov.uk.

The Criminal Cases Review Commission is responsible for the content of this website. The
Ministry of Justice is responsible for the technical aspects.

We want as many people as possible to be able to use this website. For example, that
means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format, you can contact us:

Criminal Cases Review Commission
5 St Philip’s Place
Birmingham
B3 2PW
Email: info@ccrc.gov.uk

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems
that aren’t listed on this page or think we’re not meeting the requirements of the accessibility
regulations, contact info@ccrc.gov.uk giving details of the issue and any assistive
technology you are using.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the
accessibility regulations. If you’re not happy with how we respond to your complaint, contact
the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Criminal Cases Review Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1
AA standard
, due to the non-compliance issues listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • The focus is not highlighted in the search icon when the user navigates using the keyboard. This fails WCAG 2.1 2.4.3 A (Focus Order).
  • Items in the cookie banner and search box do not have sufficient contrast. This fails WCAG 21 1.4.3 AA Contrast (Minimum).

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Embedded videos

Embedded videos hosted on YouTube include non-accessible elements that are native to the video platform. For example this means buttons to play videos are not descriptive enough for screen reader users as the context of the video is not clear. This fails WCAG 2.4.6 AA (Headings and Labels).

What we’re doing to improve accessibility

We are working to fix the issues listed in this statement.

We will monitor the accessibility of this website on an ongoing basis and fix any accessibility
issues reported to us.

Preparation of this accessibility statement

This statement was prepared on 14 July 2021.

The website was last tested on 13 July 2021. The tests on the website were carried out by the Ministry of Justice. We completed accessibility checks on a representative sample of pages using keyboard testing and the WAVE automated testing tool.